I was waiting to tune a piano for Studio Instrument Rentals. It was for an outdoor concert by James Blunt. Duffy was setting up the piano, trying to flip it from sideways to upright, when it slipped off the dolly and hit the concrete. The lid popped off its hinges, but there didn't seem to be any other damage. While I was tuning in the hot sun, Duffy went to the hardware store and got bigger screws. He got the lid back on and no one will ever know what happened.