On Thursday morning I went early in to the CSUS student union ballroom to tune for the Second City touring company show. I was so thrilled that I wrote a little fan letter to the musical director and left it in an envelope on the piano. Unfortunately, there was a sad postscript: the lowest Ab string on the piano was broken and there was no replacement. I asked the property manager about it and he said, "Oh yeah; we've known about that for a while."